Warranty

Last updated September 2, 2024

We are committed to providing products of exceptional quality and ensuring our customers are satisfied with their purchases. Our products are designed with durability in mind, and we take pride in meeting the high standards expected by our customers.

To demonstrate our confidence in our products, we offer a 1-Year Warranty against any functional defects. Should you experience any issues within this period, please contact us, and we will work with you to find an appropriate solution. You may be asked to provide photos or videos as evidence of the defect. Please note that this warranty does not cover normal wear and tear or damage resulting from improper use. The method of resolution will be at the discretion of Quantum Mango, LLC, and may not necessarily involve a complete replacement.

We reserve the right to refuse refunds where justified. If a product is returned with damage not covered under warranty, we may charge for necessary repairs. We aim to respond to all inquiries promptly; please use the contact form on our website for assistance. https://desknestcatbed.com/pages/contact

Exclusions: This warranty does not cover issues resulting from external factors such as accidents, misuse, mishandling by people or pets, or unauthorized repairs or alterations. It also does not apply to wear and tear from regular use.